Privacy Policy

Last Updated: March 2025

1. Introduction

At Cozmo ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our platform and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our service to you:

2.1 Personal Information

• Contact information (such as name, email address, phone number)
• Profile information (such as profile photos, professional licenses)
• Location data (such as your salon address or service area)
• Payment information (such as credit card details, billing address)
• Service preferences and history

2.2 Usage Data

We may also collect information about how you access and use our platform, including:

• Log data (IP address, browser type, pages visited)
• Device information (device type, operating system)
• Feature usage patterns
• Booking and transaction history

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our platform
• Facilitating bookings and transactions between stylists and clients
• Processing payments and managing financial records
• Personalizing your experience and providing recommendations
• Communicating with you about your account, bookings, and our services
• Improving our platform and developing new features
• Ensuring the security and integrity of our platform
• Complying with legal obligations

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Between clients and stylists to facilitate bookings and services
• With service providers who help us operate our platform (payment processors, cloud hosting providers)
• With your consent or at your direction
• To comply with legal obligations or protect our rights
• In connection with a business transaction (merger, acquisition, sale of assets)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication requirements
• Secure data storage practices
• Employee training on data protection

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process the information.

8. Children's Privacy

Our platform is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

9. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes.

10. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: privacy@cozmo.app
Address: Cozmo, Inc., 123 Beauty Lane, Suite 100, Los Angeles, CA 90001